Frequently Asked Questions
Find answers here to common questions about materials, production timelines, and maintenance for custom-made tables.
- 1
how to choose the right dining table size
For one person to sit comfortably, you need to provide 60 centimeters of table width. Measure the distance between walls and leave at least 90 centimeters of clearance to move chairs freely. Our standard 180-centimeter long tables accommodate six people.
- 2
what the dining table top is made of
We make our table tops exclusively from solid oak or ash wood, without particle board or veneer. Every board goes through kiln drying to a stable moisture level to prevent cracking indoors. We protect the surface with eco-friendly oil that highlights the natural grain of the wood.
- 3
how to clean and maintain an oiled table
Daily cleaning is done with a slightly damp cotton cloth without harsh household chemicals. Wipe up spilled liquids immediately so the wood does not absorb food coloring. Once a year, you can wipe the top with a thin coat of specialized wood oil.
- 4
how to order and pay for a dining table
You can order by selecting dimensions on our website or by calling our workshop in Novi Sad. Payment can be made in cash to the driver upon delivery or via wire transfer through a bank account. We do not offer payment by credit or debit cards on the website.
- 5
how the dining table is delivered and assembled
We arrange deliveries with our own van across Novi Sad and surrounding areas. The top and steel base arrive separately in three-layer cardboard for safe passage through doors and hallways. Assembly only requires tightening the supplied machine bolts.
- 6
what the table return terms are
The customer has the right to return within 30 days of receipt. The product must be unused, undamaged, and in its original packaging. Return shipping costs are covered by the customer, except when the delivered item has a factory defect.
Still have questions?
We respond to all questions submitted through the form within one business day by calling your phone number.