Frequently Asked Questions

Find clear answers to common questions about orders, delivery, products, and returns.

1. 1

   how to choose the right supplement for muscle care

   Choose magnesium glycinate if you want evening muscle relaxation without stomach issues. Amino acids such as L-glutamine are suitable to take alongside food directly after strenuous exercise. Our customer service is happy to help you find the right product if needed.

2. 2

   what ingredients the products are made from

   We only use organic forms of magnesium, plant-fermented amino acids and vegetable cellulose capsules. We do not use artificial colorings or magnesium stearate in our products. The full ingredient list for each jar is available on the product page.

3. 3

   how to use the products properly in everyday life

   Swallow the capsules with plenty of water, preferably with your evening meal or after working out. Regular daily use ensures a consistent effect for muscle rest. Always follow the recommended daily dose stated on the package.

4. 4

   how to order and pay for products

   You can place an order directly in our online store and choose either bank transfer in advance or cash on delivery as your payment method. With cash on delivery, you pay for your order conveniently at the pickup point upon receiving the parcel. We do not process payment cards on our site.

5. 5

   how delivery works for a building without an elevator

   The delivery service delivers your order either directly to your front door in the stairwell or to a designated pickup point, depending on the delivery method you choose. If you choose home delivery, the courier brings the parcel to your door regardless of the floor. Orders placed before 12:30 are shipped the same business day.

6. 6

   how returns and refunds work in practice

   You have 30 days to return a product, provided the jar is unopened, unused, and in its original packaging with the seal intact. The customer is responsible for return shipping costs, unless the delivery was incorrect. We issue the refund directly to your specified bank account once we have received the product back.